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Import .9H not connecting
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  Import .9H not connecting
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gadget-51
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« on: March 05, 2010, 02:41:53 PM »
Error states login, password or internet connection not working - all ok - I can not import from RR
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Assaf
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« Reply #1 on: March 05, 2010, 05:23:50 PM »
Hello gadget.. Can you give me the exact text of the error msg you are getting?
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gadget-51
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« Reply #2 on: March 06, 2010, 07:58:02 AM »
Please see attachment - I am premium member and login and password were correct.  Attempted access on two different computers with different connection to internet

thanx
jim
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Assaf
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« Reply #3 on: March 06, 2010, 08:07:13 AM »
Are you going through a firewall or proxy?? or are you using a satellite or cell phone ISP?? It looks like an ISP issue.
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gadget-51
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« Reply #4 on: March 06, 2010, 08:12:57 AM »
Firewall with the first connection and laptop/air card(Verizon) on the second
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Assaf
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« Reply #5 on: March 06, 2010, 08:20:56 AM »
Oh ok thats your problem, I haven't heard of anyone getting this to work with satellite or cell phone ISP providers.
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gadget-51
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« Reply #6 on: March 06, 2010, 09:19:25 AM »
Any idea where I should have the IT group look for the 'in-house' firewall ??
thx
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Assaf
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« Reply #7 on: March 06, 2010, 09:52:16 AM »
So are you going through a corporate firewall? If you can access the net through IE then freescan should work. Otherwise I can't help you.
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gadget-51
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« Reply #8 on: March 06, 2010, 10:13:57 AM »
Yes - I am going through a corporate firewall and accessing your site with IE8
« Last Edit: March 06, 2010, 01:27:43 PM by gadget-51 » Logged

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